LDS Services

LDS offers a comprehensive suite of portal-related services that provides our clients the opportunity to manage and realize their most important online initiatives. Most of the work we do is sourced from deep best practices standardized in The Logical Approach^SM, LDS’s mature lifecycle methodology. Here, our approach is optimized to the unique challenges and considerations of the online channel environment, and the business and people systems that enable it.

These services include establishing the Portal Strategy, creating the Portal Design, and conducting or supporting the Portal Implementation.

Along with these lifecycle-centric services, LDS also provides a suite of Business Impact Services that anticipate and remediate the common but critical success factors related to the new portal or web channel. We think of these Business Impact Services as focused on those organizational or operational policies, programs, and processes that govern and evolve the portal economically and sustainably over time.

These Business Impact Services are closely tailored to a client's unique needs, and take the form of:

• Strategic Governance Planning services
• Operational Governance Planning and Design services
• Roadmap and Rationalized Release Planning services
• Migration Planning and Execution services
• Communications and Change Management Planning and Design services
• Metrics and Adoption Management Planning and Design services
• Support for Day 2 services.

LDS's consultants are arguably the most focused and experienced portal practitioners in the business, and we provide these services to our market-leading clients by applying industry-leading best practices tempered by an appreciation of each client's distinct needs. The results are business-aligned, highly-adopted, and fully-tailored portal solutions.