Program Management

An integral aspect of The Logical Approach^SM that cuts across each phase of the methodology is Program Management. A portal solution is most likely to realize its potential when its business owners fully recognize and understand the transforming qualities that it possesses. LDS views Program Management as an integral part of each of our engagements…one that addresses every aspect of the solution. Our Program Management activities focus on delivering value while completing projects on schedule and within budget.

An effective Program Management approach can identify and address every aspect of a full portal solution, including:

• Managing a portfolio of projects
• Providing strategic portal Program Management
• Ensuring a quality customer experience
• Delivering services on time and within budget.

The processes and tools utilized as part of our Program Management initiatives include:

• Project Kickoff Meeting, in which working protocols and relationships are established
• Project Plan that forms the foundation for all work done on the project
• Weekly Status Reports
• Change Request Process that, as necessary, modifies the Project Plan and deliverables to remain on time, on budget and on strategy while keeping all parties aligned and informed of changes
• Resource Planning and Reporting
• Quality Assurance for all aspects of the project and its deliverables.