Portal Design is the epicenter of what we do at LDS. Our focus is clearly on realizing a highly-functional, evolved design that is informed by business strategy and grounded in user experience best practices. We pride ourselves in our strong alignment to, and leverage of, the strategic IT platform and tools used by our clients. We consider our architecture and strategic engineering competencies a point of differentiation for us at LDS, and we integrate these skills and competencies seamlessly into our Portal Design.

To us, Portal Design comprises all aspects of the portal requirements coming together to create a portal ecosystem and experience that is relevant, useful, and a channel of change for the business. By combining visual form, behavioral function, and architecture to the portal solution, the goal of an effective Portal Design is to affect positive change within an organization. Design is therefore a future-oriented activity concerned with what “should be” (as compared to “what is").

We deliver our Portal Design services by following the Envision and Elaborate Phases of our proven methodology, The Logical Approach^SM, in which we conduct a comprehensive analysis of an organization’s portal requirements. We carefully analyze the business, user, IT, governance, and change requirements to create an Informed Design.

We believe in iterating our portal designs early in our process and exposing those ideas and concepts to our clients. We care about the impact and change of our channels on the business and its users, and our designs anticipate and remediate this impact wherever possible. By focusing on the portal’s impact on the organization, business processes and people, our informed Portal Design creates immediate and enduring value.

Value

LDS’ Portal Design services enable organizations to create a portal that:

• Meets the needs of business requirements and their sponsors — which includes a focused consideration of processes, programs, behaviors and cultural issues
• Address the diverse needs of a user population accessing information via multiple browsers and operating systems (including mobile and handheld devices)
• Satisfies the needs of diverse portal users and the ever-expanding variety of activities, work practices, interactions, and decisions that they expect and need the portal to support
• Ensures the underlying structures of the portal are sound, thereby enabling the portal to scale elegantly and be managed efficiently over time
• Includes a set of aligned strategic and operational best practices, procedures and, where appropriate, tools, from which the portal can be managed, monitored, and iterated once in production.

Duration

12-20 weeks

Deliverables

Deliverables associated with LDS' Portal Design services typically include the following:

• Business and User Requirements
• Envisioned Design Specifications
• Portal Foundational Specifications
• Visual Design and Branding
• Portal Design Standards (PDS)
• Elaborated Page Wireframes
• Portal Architecture Gaps and Recommendations
• Asset Inventory
• Copy Style Guide
• Site Map.

Investment

Please contact John Fee, LDS VP of Business Development, for more information.

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