In support of clients that have limited resources to manage and maintain their post-implementation online presence, LDS provides integrated consulting services on an ongoing, as needed, basis. LDS’ Ongoing Site Support and Maintenance services offer clients the resources and experience of a leading portal management consulting firm and provide clients with the expectation that the experience, professionalism, and skill applied to our major portal assignments will be applied.

Our Ongoing Site Support and Maintenance services naturally follow the implementation of a major portal solution. LDS provides the full spectrum of support necessary to sustain and evolve an established online presence, with services as vital as governance, content creation, and metric assessments, to more ad hoc requirements such as technical troubleshooting and support, visual design, and quality control.

For each task, LDS brings to bear the specific set of skills and resources necessary to meet our client’s ongoing online requirements, including (but not limited to) strategic evaluation, requirements analysis, technical and visual design, content development and management, full technical implementation, and ongoing metrics/assessments. This support is provided on a retainer basis, ensuring that resources are only applied when, and to the degree, required.

Value

LDS’ Ongoing Site Support and Maintenance services enable organizations to:

• Engage a partner that is fully familiar with their portal solution
• Reduce costs by providing support on an “as needed” basis (as opposed to incurring the costs inherent to permanent resources)
• Continually evolve online investments.

Duration

Ongoing, as required

Deliverables

Determined by project scope.

Investment

Please contact John Fee, LDS VP of Business Development, for more information.