HR Portals

As the organizational impact of first generation portals diminishes, HR has an opportunity to help envision, design and implement next generation portals to firmly establish its functional role as a strategic resource within the enterprise.

An early adopter of intranet and portal technologies within the enterprise, HR has traditionally been a leading stakeholder in moving significant content and assets to the intranet platform. Now, as organizations revamp their legacy HR portals, catalyzed by the rapid introduction of more robust platforms and tools, the "next generation" of HR portals has emerged, built around new value propositions that align users to the strategic goals of the enterprise.

A Changing Value Proposition

Next Generation portals have become HR's critical service channel – agents of change that support business transformation while consistently delivering a variety of HR services. The portal is now an effective channel that can:

• Drive organizational change
• Align employees to organizational goals
• Support the unique requirement of today’s global workforce
• Improve talent acquisition, development and retention
• Create cross-functional context and support
• Enable individual and team productivity
• Enable strategic value from high-touch resources
• Provide effective HR self-service, improving service levels while reducing calls to the contact center
• Leverage the collaborative and knowledge-sharing power of Web 2.0 tools
• Address Business Impact considerations such Migration and Governance.

LDS delivers a Portal Strategy as the first step in creating an effective HR portal that enables organizations to realize significant "inside-the-enterprise" advantages. Using this strategy as a foundation, LDS employs Portal Design Best Practices to create an HR Portal that is the "face of HR" — the first point of contact and a central source of information and support focused on delivering heightened value and consistent delivery of HR standard processes.

For more information regarding LDS's HR Portal best practices, please attend one of our free, weekly webinars or contact John Fee, Vice President, Sales, for more information.

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