Enterprise Portals are proving their value within Fortune 500 large government organizations, becoming fully-integrated business solutions that are front and center in managing and e-enabling global operations and diverse workforces. Leading organizations are pushing portals beyond their early value propositions and expanding these channels to support critical change initiatives, foster employee engagement, realize the internal brand, and enhance innovation and growth. These next-generation portals will begin to transform how business gets done and innovate new ideas for an increasingly technology-savvy, eager-to-adopt workforce.
Enterprise Portals can mean very different things to different companies. For example, they can be broad gateways that provide access across a wide range of corporate and local services while delivering standard portal tools and capabilities in a personalized way across the business. Increasingly, Enterprise Portals include deep, functional work centers where job-related tools and capabilities reside, based on user roles and affiliations. This concept of breadth and depth of the "footprint" of portals changes from client to client, and the plan for the "right portal" should be uniquely focused on the business, its employees, and the outcomes and impacts that net the highest possible return.
The value proposition for Enterprise Portals is informed by a company's business strategy and goals, and effectively represents aligned relationship models. The value propositions that currently drive Enterprise Portals can be characterized as Mature, Developing and Emerging (see Portal Value Proposition).
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